Shipping Policy
SHIPPING COST & DELIVERY TIME
Standard 2-5 Day - £4.00
Next Day Delivery - £10.00
*Orders received before 15:00 for next day delivery.
*Shipping times are subject to stock availability and exclude clearance/customs delays.
*Next Day service is normal business days - Mon-Friday (excluding bank holidays). We do not offer Saturday or Sunday delivery.
Prices exclusive of VAT.
Pipe Lengths 1m
Pipe lengths at 1m will incur a delivery charge of £12.50.
These lengths will be dispatched with FedEx on a next day service.
We would allow 1-2 business days for 1m lengths.
Prices exclusive of VAT.
Pipe Lengths >1m
Pipe lengths over 1m will incur a standard delivery charge of £23.00.
These lengths will be delivered with DX on a next day service.
Although we will dispatch on a next day service please allow two/three working days.
Prices exclusive of VAT.
HANDLING
All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. thepvcshop is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and thepvcshop will assist as much as possible to trace a missing parcel. thepvcshop is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
TRACKING YOUR ORDER
To track your order, go to menu and click 'Track Your Order'.
SHIPPING ENQUIRIES
Please direct any shipping related inquiries to sales@thepvcshop.com.
30 DAY MONEY-BACK GUARANTEE
thepvcshop is proud to offer a 30 day money back guarantee if you are dissatisfied with your order, for more details on our guarantee please go to the menu and click '30 day money back guarantee'.
REFUNDS & RETURNS
The PVC Shop will offer a full refund on orders if it is in returned in the original, un-used condition, including packaging. This refund will be minus the shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return. If you wish to return your order, please email us at sales@thepvcshop.com.
For more business information. Please contact with phone, email or form. We will reply soon.
MISSING ITEMS & DISCREPANCIES
Any missing items, order short falls or damaged items must be reported within 7 days of receipt of the order, or the delivery date of the order.
Scotland, Highlands & Extra Charged Postcodes:
The following postcodes will incure a £15.00 delivery surcharge.
AB31-AB35 |
AB41-AB45 |
PA20-PA78 |
PH30-PH31 |
PH34-PH44 |
PH49-PH99 |
FK17-FK21 |
KA28 |
KA27 |
PH15-PH18 |
AB36-AB38 |
AB55-AB56 |
HS1-HS9 |
IV |
KW0-KW14 |
PH19-PH29 |
PH32-PH33 |
PH45-PH48 |
KW15-KW17 |
ZE |
AB1-AB3 |
AB23 |
AB30-AB36 |
AB41-AB45 |
AB51-AB55 |
DD9-DD10 |
DD2-DD5 |
DD7-DD11 |
PH11-PH12 |
FK10-FK14 |
DG1-DG14 |
KA6 |
ML12 |
DD1-DD3 |
DD5 |
DG7 |
KA1-KA30 |
PA17 |
G60-G62 |
G64-G66 |
G81-G83 |
EH21-EH22 |
EH31-EH36 |
EH39-EH42 |
TD13 |
G46 |
G77-G78 |
PA1 |
PA3-PA12 |
PA14 |
EH1-EH10 |
EH12-EH17 |
EH20-EH21 |
EH28-EH30 |
FK1-FK21 |
DD6 |
FK10 |
KY1-KY16 |
G1-G5 |
G9 |
G11-G12 |
G14-G15 |
G20-G21 |
G31-G32 |
G40-G43 |
G45 |
G51 |
G53 |
G76 |
PA10-PA11 |
PA13-PA16 |
PA18-PA19 |
EH10 |
EH18-EH20 |
EH22-EH26 |
EH37 |
EH46 |
AB37-AB38 |
AB56 |
IV30-IV32 |
IV36 |
PH26 |
EH46 |
EH55 |
G33 |
G65-G69 |
G71-G75 |
ML1-ML12 |
KW1 |
KW15-KW17 |
DD2-DD5 |
FK14-FK15 |
FK19 |
FK21 |
KY13 |
PH1-PH18 |
EH26 |
EH38 |
EH43-EH46 |
ML12 |
TD1-TD15 |
FK6-FK9 |
FK15-FK21 |
G63 |
EH27 |
EH30 |
EH47-EH49 |
EH52-EH55 |
Phone: 01622 470049
Email: sales@thepvcshop.com
Address: Moat Farm, Green Lane, Maidstone, Kent, ME17 3ES, England, UK